Live case study

Long Island’s largest chamber of commerce, running on Wave Community

The Melville Chamber of Commerce has served businesses across Long Island and beyond since 2001. Wave Community began as its rebuild. Today the Chamber’s website, staff admin, payments, advertising and apps all run on it, and every feature this site describes is in use there.

melvillechamber.org
The Melville Chamber of Commerce home page
  • 500+Member businesses
  • 809Event registrations
  • 167Stories published
  • 79Towns in the directory
  • 72Business categories
  • 310Members on the map

From the Chamber’s live database, September 2026.

The starting point

A brochure site staff kept up by hand

Like most chambers, Melville had a website that described the Chamber well but could not do much for members. News and events were static pages, and every change to the member list went through the office.

The Chamber wanted something members had a reason to open, and that let a small office run a large membership and a full calendar, including a Business Expo, without adding staff.

What changed

One platform, one member record

  • Every member imported from the Chamber’s old export, categorized and pinned on the map
  • A page for every member, written for search engines and AI assistants
  • Registration, tickets and QR check-in for breakfasts, roundtables, after-hours mixers and the Business Expo
  • Joining and dues online, on a yearly Stripe subscription with receipts
  • Exhibitor tables and sponsorships sold on the Expo’s own pages
  • A member feed and digital business cards, so members meet members
  • Apps on both stores, with Apple Wallet and an Apple Watch card
  • HQ, where staff publish, approve, send and check people in
In members’ pockets

The Melville Chamber app

On the App Store and Google Play under the Chamber’s own name. These are real screens from it.

  • The next event, the feed and the news on Home
  • Every member with a call button, searchable offline
  • A business card to hold up at a mixer, in the app, in Wallet and on the Watch
  • Tickets with a QR code that work in a basement ballroom
Events in the Melville Chamber iPhone app
The member feed in the Melville Chamber iPhone app
The Connect screen in the Melville Chamber Android app

Your community could be next

See the same platform with your name, your colors and your members on it.